Post Covid: The Food & Beverage Industry

On March 18th, the Government of BC announced their intent to provide vaccines to every resident of BC by the end of this year. With that timeline in mind, it is cautiously safe to say that we are nearing the end of the pandemic or at least control of it. The past fourteen months have been challenging for everyone – especially those in the food and beverage industry. Over the past year, the food and beverage industry has developed innovative strategies and practices that have allowed them to sustain their business. In fact, many of these new practices will continue post-pandemic to ensure a safer environment for restaurant staff and guests and to rebuild our confidence in our dining practices prior to the pandemic.

 

Embracing and Adapting to the “New Normal”

Individuals looking to order food from a restaurant or fast-food establishment are now given multiple options of how they can order and receive their meal. They can customize their meal just as they would during a dine-in experience and can even select a specific time as to when they would like to pick up or have their meal delivered. Although this technology is not new, it has become the go-to method of eating out during this pandemic. Many customers are looking for a contactless dining experience, and the food and beverage industry has successfully adapted to suit this demand. A few restaurants have even implemented walk-up windows that eliminate the need to enter an indoor environment to order. The most popular adaptation born from the pandemic is the parklet patios, which have given many restaurants a fighting chance by allowing outdoor seating. These are just some of the methods that the food and beverage industry has used to survive and embrace the impacts of COVID19. It seems that many of these services and practices will carry on long-term to allow flexibility and comfort for all customers.

 

Honesty & Communication is Key

Many successful food and beverage businesses have created a clear and honest dialog with their guests about their safety and how they are implementing new procedures to improve the cleanliness and contact-free experience within their establishment. Ideally, this information and compassion will also align with the brand guidelines of the business and be carried through all aspects of the business. The tone and voice used to communicate new procedures is a key element of genuine brand authenticity. Businesses are also implementing contact tracing methodologies to help stop the spread of COVID-19. Details like this truly matter to guests, as it reflects the investment being made in pursuit of taking care of their safety and needs. Nurturing this trust develops a deeper emotional connection between a business and their guests, which is very valuable during such a physically distanced time.

 

Flexible Design

The COVID19 pandemic has taught us many valuable lessons, but one of the most significant is the importance of being flexible – in all realms of life. When is comes to the food and beverage industry, a flexible design is essential for following COVID19 protocols. Eateries with adaptable interior layouts have definitely managed better than others during this time. Adaptive elements such as furniture, partitions, signage, queue management, etc. have allowed operators to reconfigure their space accordingly while adhering to health guidelines and protocols. Though health restrictions can change overnight, keeping the space pleasant and organized is key. Clear brand-focused signage can also enhance the overall experience and mitigate the focus from the restrictions.

 

Material Selection

Products that are easy to clean will be thoughtfully considered more than ever. Nonporous materials like porcelain, quartz, granite, Corian, or laminate countertops could become more popular. The importance of clean air has also become a huge element of design consideration. Low-emitting materials will take precedence over off-gas materials, and the efficiency of air supply systems will be increased to keep up with the higher expectations and standards of air quality.

 

Change is the Only Constant…

Sir Norman Foster once quoted, ‘Change is the only constant’, and the pandemic has certainly reaffirmed that. During these unprecedented times, we have learned to consistently adapt to new challenges. While COVID19 has brought an abundance of changes, many of these changes are to improve the experience and confidence for both business owners and customers in the long-term.

Unfortunately, the pandemic has caused a great deal of economic loss to many industries but in particular to this one. Many restaurants and other food and beverage establishments have been forced to close – either temporarily or permanently. However, continued support from our communities, and the development of new ways to connect and support one’s local restaurants and eateries is ultimately the biggest accomplishment. The fact remains that the pandemic has significantly changed our way of living, and although we are not going back to “normal” we are moving forward to a new normal in the best way possible.

 

Featured Photo by: Christine Pienaar Photography

 

 

 

 


 

Sources:

BC Government – Covid19 Immunization Plan

Forbes – What Will Restaurants Look Like After Covid?

McKinsey & Company – How Restaurants Can Thrive in the Next Normal

Bergmeyer – Trending 

FSR Magazine – What the Restaurant of the Future Will Look Like After COVID19

I+S – Hospitality Spaces in the Covid Era Ehandbook

 

Reflecting Back on 2019 – Interior Design

Ah…. 2019! What a wonderful year for Janks Design Group and our incredible clients. We began innovative interior design projects, worked on the development of current projects, and celebrated as our completed projects came to life! We had the honour of providing design services for Hospitality, Restaurant, Retail, Medical, and Corporate projects. As we dive into 2020, we reflect on some of our commercial design highlights.

Field & Social

18 East 5th Avenue, Mount Pleasant, Vancouver

This commercial design project was Janks Design Group’s 3rd time working with the incredible Field & Social team on a new Vancouver location. After the successful outcome of the Dunsmuir Street and Royal Centre locations, the JDG team once again used their experienced knowledge to create an interior space that combined functionality and natural beauty.  The new Mount Pleasant interior design provides a new twist on the existing concepts, and serves as the perfect neutral backdrop to the deliciousness offered. This retail design introduced more natural textures to increase the raw aesthetic within the space. We worked with Field & Social and our incredible friends at Harmony Pacific Inc. to bring this alluring space to life. This new Mount Pleasant location celebrated their opening on Monday, December 16th 2019.

Photos by Christine Pienaar

Dandy’s Artisan Ice-Cream

4570 Albert Street, Regina Saskatchewan

This artisan ice-cream shop wanted the interior design of their first location to reflect the passion behind their process, their dedication to local ingredients, and their overall sense of pride that stems from each batch of ice-cream. The Janks Design team was able to clearly communicate our interior design vision to the Saskatchewan client all the way from Vancouver, BC. With the Dandy’s process, product, and pride as our main source of inspiration, JDG designed a bright and inviting space that showcased the delicious ice-cream and overall brand of Dandy’s. Unique interior design elements were integrated through lighting, materials, and layout. To compliment the chilly ice-cream, warmth was introduced through wood seating and a feature fireplace amongst the retail and seating area. The black accents are an elegant contrast to the neutral colour palette, and create a sense of depth and visual interest throughout the retail space. Overall, the interior design of this new commercial space successfully portrayed the goals of the company, and provides a functional environment for both customers and employees.

Photos by Andrew Fyfe

CQ Express

9855 Austin Road, Lougheed Town Centre, Burnaby

This family-friendly space is located within Burnaby’s Lougheed Mall, in the developing hub of Lougheed Town Center. This new Dim Sum restaurant concept was inspired by the fun, fresh, fast, and healthy dishes that have been cultivated by the master chefs at CQ Express. With quick service being a priority for this commercial design project, the JDG team put our problem-solving skills to work, and created a layout that was extremely functional and productive for both staff and customers. The interior design followed in these footsteps, and provided a captivating and vibrant space for guests to enjoy the tastes, aromas, and sense of connection. By integrating branded colours, large custom graphics, and strategic lighting solutions into the restaurant design, the experience of this new quick-service restaurant exceeds expectations. This location is opening in January of 2020, so go check them out!

Conceptual Renderings by JDG

123 Dentist – North Vancouver Dentistry & Implant Centre

144 East 13th Street, North Vancouver

Located in the heart of North Vancouver, this newly constructed dentistry and implant centre is one of JDG’s most recent dental design projects. As you enter the doors, you are greeted with a custom reception desk that effortlessly combines warm wood tones and bright, durable quartz. The impactful wall beyond the desk is finished with an organic porcelain tile. The concept continues into the waiting area, where a modern pendant enlightens the seating area, and provides an essence of street appeal through the large window storefront. Various creative interior design elements were implemented into the rest of the design, such as the variety of planters, a massive geometric wood slat wall, and unique art pieces throughout the dental space. The high ceilings combined with natural light and the custom design create a refreshing environment that makes this dental space feel comfortable instead of institutional. A big shoutout to Lions Head Construction for working with us to bring this space to life!

Vancouver Soup Company

292 East 1st Avenue, Vancouver

This local Vancouver company desired a retail space that showcased their food for comfort product, and provided their guests with a comfortable environment to enjoy their delicious soups, stews, chilis, and entrees. The JDG team worked with the Vancouver Soup Company to bring this vision to life. We developed an interior design concept that was carried throughout the entire project, and reflects the company brand and visual directive. The charming storefront was an expansion on the existing production and warehouse area. As a result of technical, detailed, and creative interior design, Janks Design Group was able to successfully create a space that allowed customers to experience a meaningful face-to-face interaction with the company itself. This commercial design project gave JDG a wonderful opportunity to support local companies led by outstanding people. If you get the chance to try one of their delicious fresh products, don’t pass it up! They are exceptional!

.