Privacy Policy

Effective June 2025

This Privacy Policy describes how Janks Design Group Inc. ("we," "our," or "us") collects, uses, and protects your information when you visit our website or use our services. We are committed to complying with British Columbia’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

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1. Information We Collect We may collect the following types of information:

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  • Personal Information: Name, email address, phone number, and other contact details provided through forms, bookings, or other communications.
  • Payment Information: If you book and pay for services, your payment details are securely processed by third-party providers such as Stripe.
  • Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent.

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2. Purpose of Collection We collect personal information only for purposes that are reasonable and necessary to provide our services and operate our business. These purposes may include:

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  • Responding to inquiries
  • Delivering services
  • Processing bookings and payments
  • Communicating about booking requests and booked services
  • Improving website functionality and user experience

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3. Consent By using our website or submitting your personal information, you consent to the collection, use, and disclosure of that information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

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4. How We Use Your Information We use your information to:

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  • Respond to inquiries and provide services
  • Process bookings and payments
  • Communicate with you about your project or our services
  • Improve our website and customer experience
  • Comply with legal obligations

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5. How We Share Information We do not sell your personal information. We may share your data with:

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  • Service Providers (e.g., payment processors, calendar tools)
  • Legal or Regulatory Authorities if required by law

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6. Cross-Border Data Transfers Some personal information may be stored or processed outside of Canada, including by service providers such as Stripe or calendar platforms. In such cases, your information may be subject to the laws of those jurisdictions.

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7. Cookies and Tracking Our site may use cookies to analyze website traffic and improve user experience. You can disable cookies in your browser settings.

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8. Data Security We take reasonable security measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

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9. Data Retention We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. When personal information is no longer needed, we securely delete or anonymize it.

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10. Your Rights You have the right to request access to or correction of your personal information, or request that we delete your data where applicable by law. To exercise these rights, please contact us at admin@janksdesigngroup.com.

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11. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

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12. Updates to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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13. Contact Us For questions, concerns, or to make a request regarding your personal information, please contact us at:

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Janks Design Group Inc.

#201-1220 East Pender Street

Vancouver, BC V6A 1W8

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info@janksdesigngroup.com

604 266 5474

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Legal Disclaimer: This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For legal guidance, please consult a qualified professional.

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Testimonial

What Our
Clients Say

JDG worked with us to design a renovation of our modest office space as our organization inherited a very dated and dysfunctional suite. The team came up with excellent alternative solutions to maximize our space utilization and preserve flexibility for the future, and to create a bright, functional, and attractive design. They worked with us to source furnishings and finishes and coordinated with the contractor and other vendors throughout the process. It was a pleasure working with Ruth and the team.
Mark Gurvis
We are thrilled with the final result. We specifically sought out a design group that we felt confident could bring our vision of a modern, inviting, and fresh space for our new concept of an ice cream store and JDG did not disappoint. We have received tremendous feedback and compliments on our space. Thank you to Ruth and everyone on the team for a job well done!
Dandy's Artisan ice Cream
We loved working with Ruth and team! They are creative, efficient and on trend and really understood our vision of a minimalist Scandi inspired restaurant.
Barbora Farkasova
We have worked with the team at Janks Design on numerous projects. Ruth and her team are very professional, and were a pleasure to work with. Their designs and drawings are very well detailed, which makes the construction process efficient, and results in a beautiful product. We would very much recommend JDG to any clients looking for a top notch design firm.
Aaron Christensen
Ruth and the entire Janks design team are a pleasure to work with. She has designed two indoor cycling locations for us and did an amazing job. She gets what her clients are looking for in terms of overall look and vibe and creates something that works for the business type and space. Amazing attention to detail !!
Gina L
Ruth and the entire JDG design team are a pleasure to work with. She has designed two indoor cycling locations for us and did an amazing job. She gets what her clients are looking for in terms of overall look and vibe and creates something that works for the business type and space. Amazing attention to detail!
Spinhouse Cycling Studio
I have worked with Ruth and her team on many different projects. Each with its own levels of difficulty that have been completed in a timely, constructive and professional manner. It has been a pleasure working with her team to the point where I have recommend her services confidently to others requiring design service.
Mike Benedictson
Ruth and the Janks Team are easy to work with, If your job needs detail they can assist you with the smallest details. The Janks Team provided good elements of creativity to our very standard design parameters for Orange Julius - Dairy Queen Stores assisting us with elevating our stores to a high level of finish and appearance. Our new Stores that Janks Design assisted with were described by our customers as Refreshing, Clean, Modern, Bright a place that I would like to eat When we re-opened them. All positive comments for the Janks Team.
Dave Vaillancourt
I've had the pleasure to work with Ruth and the JDG Team on a couple projects now. They are very responsive and their work is really well done. There drawings are some of the most detailed drawings I've seen, this helps to ensure the design vision is brought to life through the Construction phase. They bring a fun and energetic flare to their projects. Would highly recommend. Looking forward to working with the JDG Team on many more projects.
Jesse Pauls
Janks Design Group has proven to be an excellent fit for us. We get the owner, Ruth's, deep knowledge and experience in the industry combined with the breadth of the small team she's assembled. We plan to use JDG for all future projects.
Benjamin Ernst
We hired JDG part way through the construction of our home to assist with all the various design issues and specifications. Despite the challenges of picking up a project halfway, Ruth, Carla and the team were very efficient and extremely helpful in getting us through all the various design decisions and expediting our project. They were very professional and thorough during the whole process. We are very happy with their work and would not hesitate to use them again. I recommend them highly to our families and friends. Thank you, JDG!
Tea M
I am an architect with several decades of practice, and throughout these many years I had the opportunity to interact with many interior design firms, and the one that stands out the most in my mind is Janks Design Group. I would like to use a little of this platform to express my gratitude to have had the chance to work with them for over a decade now. I also wish to say how much I have appreciated the professionalism and creativity that has emanated from JDG all these years; and there is no doubt in my mind that this is the result of the excellent leadership skills of Ruth M. Jankelowitz, the principal "par excellence".
Pierre Guimond
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Ruth and her team have just finished work on our space for our brand new business, Dandy's Artisan Ice Cream, and we are thrilled with the final result. We specifically sought out a design group that we felt confident could bring our vision of a modern, inviting, and fresh space for our new concept of an ice cream store and Janks did not disappoint. We have only just recently opened but have already received tremendous feedback and compliments on how nice our space turned out. Thank you to Ruth and everyone on the team at Janks for a job well done!
Rob Mintenko
I have collaborated with the team at Janks for two construction projects in the lower mainland region. On both occasions our client was presented with a clear design focus, a solid understanding of both our client's brand and expectations with a focus on detail and schedule. I can't tell you as a Project Manager how beneficial it is to work with a team that listens, responds promptly and never makes the same mistake twice. I hope I can continue to work with Janks again in the future.
Chris Althorp
We have enjoyed working as consultants on projects led by JDG. The JDG team are professional in their dedication to every project. Ruth is a great designer and leader to work with.
Western Element Engineering

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